Shipping and subscriptions

FROM OUR FARM TO YOUR FORK!

Take the guess work out of preparing dinner with our BV Farm Direct boxes! Genuine Australian produced, restaurant grade quality meat delivered to your door at cheaper-than-retail prices! 
Delivered weekly, fortnightly or monthly across South East QLD, Brisbane Valley Farm Direct boxes are designed to make your life easier. Now you can enjoy dinner with peace of mind as all our meat is sourced, grown and prepared ethically to the highest industry standards. Brisbane Valley Farm Direct meat is highly sought after around the world but you get to enjoy it in your home with simple everyday recipes provided by professionals, including Head Chef Jason Peppler. Turn your weekday meals into culinary classics every night!

DELIVERY DETAILS!

OUR DELIVERY DATES!
We know fresh is best! When you order any meat box from Brisbane Valley Farm Direct, our cryo-sealed product arrives in a custom chilled box and can be delivered to your front door. Our delivery driver provides real-time communication to let you know the approximate time your tasty treats arrive and place your box somewhere safe.For delivery details, see below. FYI we also plan to keep you up-to-date via text to receive instructions on how to help make this a seamless experience. For more delivery options and details we recommend calling our friendly team on 5426 4665 or email us on sales@brisbanevalleyfarmdirect.com.au and someone from our friendly team will get back to you ASAP.
PS If you don’t live in our postcode delivery regions, simply contact us and we can organise but will come with a small delivery fee.

Organising life is busy! To help, here are the scheduled delivery days and details for Aug and Sept 2021. PLEASE NOTE: Orders must be in by 2pm Mondays the week of delivery! Our delivery details are below:

FOR AUGUST & SEPT 2021, ALL DELIVERIES FOR BRISBANE, REDLANDS AND BRISBANE CITY, GOLD COAST, IPSWICH AND TOOWOOMBA WILL BE FRIDAY UNLESS OTHERWISE ORGANISED BY DAN!

ALL DELIVERY ZONES FOR AUGUST:
Order before Monday 2pm on Aug 2 for August 6 delivery.
Order before Monday 2pm on Aug 9 for August 13 delivery.
Order before Monday 2pm on Aug 16 for August 20 delivery.
Order before Monday 2pm on Aug 23 for August 27 delivery.
Order before Monday 2pm on Aug 30 for September 3 delivery.

ALL DELIVERY ZONES FOR SEPTEMBER:
Order before Monday 2pm on Sept 6 for September 10 delivery.
Order before Monday 2pm on Sept 13 for September 17 delivery.
Order before Monday 2pm on Sept 20 for September 24 delivery.
Order before Monday 2pm on Sept 27 for October 1 delivery.

Any questions or enquiries please give us a call or send an email!

SUBSCRIBE NOW AND SAVE!

We offer cheaper-than-retail prices but for even greater value, subscribe to receive our Brisbane Valley Farm Direct meat boxes! Our 4 regular meat-packs – the Family Feast, Gourmet Grill, Foodie and Bulk Budget boxes are available for subscription and can be delivered weekly, fortnightly or monthly!

HOW IT WORKS
Our Simple Ordering process is designed to make your life easy!

  1. SELECT THE MEAT BOX! In our Brisbane Valley Farm Direct shop, click the product you want to subscribe to.
  2. FILL IN DETAILS! To make this a seamless and enjoyable process, we need to get as many details as possible! Fill in your contact details, delivery drop off preference and finally submit credit card details (guaranteed safe and secure).
    You will receive an email confirming your subscription and follow up text message to confirm delivery details.
    At any time you can contact our friendly team on 5426 4665 or email us on sales@brisbanevalleyfarmdirect.com.au for help!

Subscription FAQs

When will my meat arrive?

As a start-up, we are somewhat limited in our free delivery areas, restricted to Brisbane, Gold Coast, Ipswich and Toowoomba.
If you live in Brisbane or the Sunshine Coast, your box will be delivered on Friday’s.
If you live on the Gold Coast, Ipswich or Toowoomba, your box will arrive on Saturday’s.
We promise to keep you updated with current timeframes. For more delivery options, please call our friendly team on 5426 4665 or email sales@brisbanevalleyfarmdirect.com.au.

What time-frame should I expect?

Our friendly team will keep you posted as to real-time delivery arrival, however because of the geographical range of delivery areas we specify 8am-6pm.
Please contact us in the office if there’s a problem or a special delivery need.

What if my postcode isn’t available for delivery?

Not a problem! Simply contact us on 5426 4665 or email sales@brisbanevalleyfarmdirect.com.au and speak to one of our friendly team. We can still process and deliver outside our postcode range, however will come with a delivery fee.

Can I order bulk meat online too?

Yes! There are 2 ways to order bulk produce.
1) Navigate your way to our shop, choose “Be the Butcher” and select what cuts you would like, and we take care of the rest. Remember, orders over $100 come with free delivery within our specified postcode regions.
2) Contact Dallas in the office on 5426 4665 or email sales@brisbanevalleyfarmdirect.com.au to confirm your requirements.

Can I cancel or freeze my susbcription?

Yes. We don’t have lock-in contracts for our subscriptions! To cancel a subscription, we just need a couple of weeks notice as we grow and process our own product.

Are your products gluten free?

There are no additives and no hormones within our meat. Our mince and sausages are gluten free.

How can I contact someone to speak to?

Brisbane Valley Farm Direct are local Aussie farmers and available to be contacted during office hours on 5426 4665 or email: sales@brisbanevalleyfarmdirect.com.au

What if my delivery doesn’t arrive?

Brisbane Valley Farm Direct aims to deliver our meat boxes as arranged with you. However if unforeseen circumstances delay your delivery, our delivery drivers will make contact to confirm. If there is a problem please contact our friendly sales team and we will follow up.

What do I get in my box?

You will receive the product as ordered, and it comes in a chilled box that can maintain cool temprature for your meat for a couple of hours, perfect for when you’re not at home to receive it! On our box you will receive recipes and a website link to help connect you into the Brisbane Valley Farm Direct flock.